Payout & Ownership
The Ticket Buyback Partner API is designed around a partner-centric billing model. Ticket Buyback charges and pays the partner directly. The partner is fully responsible for managing their own end customers.
Ownership Architecture
How It Works
1. Your customer pays you. The purchase and payout flow lives entirely on your side. You collect payment from your end customer using whatever method your platform supports.
2. TBB charges and pays you. Ticket Buyback does not interact with your end customer at any point. TBB charges your partner account for orders and pays out to your partner account — all via your pre-configured Routable payment methods.
3. No end-user PII collected. TBB does not collect, store, or process end-customer emails, phone numbers, or payment details. Your customer's information never touches TBB systems.
4. One TBB account per partner. Each integration is backed by a single TBB partner account. All orders, quotes, and billing are attributed to that account.
Routable Payment Configuration
Before you can create quotes or orders, your TBB partner account must have Routable configured with:
| Requirement | Purpose |
|---|---|
| Routable payout method | How TBB pays you when you sell tickets |
| Credit card on file | How TBB charges you for ticket purchases |
You cannot call POST /v1/quotes or POST /v1/orders without Routable configured. Both endpoints will return 403 PAYMENT_NOT_CONFIGURED until setup is complete.
→ See the step-by-step Routable Setup Guide to get configured.
Billing Flow
What TBB Does Not Do
| Not Supported | Details |
|---|---|
| End-customer billing | TBB does not charge your customers directly |
| End-customer accounts | TBB does not create accounts for your customers |
| End-customer PII storage | TBB does not store customer emails, phones, or payment info |
| Cross-partner data access | Partners cannot access each other's quotes or orders |
| Per-transaction payment setup | No new card or bank account needed per order — TBB uses the methods already on your account |
Key Principle
Think of Ticket Buyback as your ticket inventory supplier. You handle your customer relationship end-to-end. TBB handles the ticket sourcing, fulfillment, and transfer — and bills you as the partner.
Next Step
See all available endpoints in one place: